Reviewfix is committed to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage your personal information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

The APP’s govern how we collect, use, disclose, store, secure, and dispose of your personal information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

https://www.oaic.gov.au/.

What is and why do we collect it?

Personal information is information or an opinion that identifies an individual. Examples include names, addresses, and email addresses.

We collect personal information for our primary business purpose, which is to provide our services to our clients and for marketing. We collect your personal information in various ways, including:

• Correspondence by telephone or via email.

   

• Through your access to our website

  www.reviewfix.com.au.

   

• From media and other publicly available sources.

   

• From third parties.

   

We don’t guarantee website links or policy of authorized third parties.

Use and Disclosure of Personal Information

We use personal information for the primary purpose for which it was collected, which is to provide our services to our clients and for marketing. We may also use your personal information for a secondary purpose that is related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by writing to us.

When we collect personal information, we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information about an individual’s:

• Racial or ethnic origin.

   

• Political opinions.

   

• Membership of a political association, professional or trade union body.

   

• Religious or philosophical beliefs.

   

• Criminal record.

   

• Health.

   

Sensitive information will be used by us only with your consent, or where it is required by law.

Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from unauthorized access, modification, or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most of the personal information is or will be stored in client files, which will be kept by us for a minimum of 7 years.

Maintaining the Quality of Your Personal Information

It is an important part of providing our services to you that your personal information is up-to-date. If your personal information changes, please advise us as soon as you can so we can continue to provide our services to you.

Policy Updates

This policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us.